This Returns & Refund Policy applies to purchases made through Whisk and Wander. By placing an order, you agree to the terms outlined below.

1. Return Period

Customers may request a return within 30 calendar days from the date of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The item must be in its original packaging

• Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

• Used kitchen tools

• Items damaged due to misuse or improper handling

• Clearance or final sale items (if applicable)

• Certain hygiene-sensitive products

3. Return Authorization

All returns must be authorized before being sent back.

To request a return authorization, please contact:
Email: whiskandwander7@gmail.com

Include:

• Order number

• Full name used for the order

• Reason for return

• Supporting photos (if item is damaged or defective)

Unauthorized returns may not be accepted.

4. Refunds

Once the returned item is received and inspected:

• You will receive an email confirmation regarding approval or rejection

• Approved refunds will be processed to the original payment method

• Refunds typically appear within 5–10 business days, depending on your bank or payment provider

Original shipping charges are non-refundable unless the return is due to our error (damaged, defective, or incorrect item).

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery.

We may request photo evidence to verify the issue.
If approved, we will provide either:

• A replacement at no additional cost, or

• A full refund

6. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error

• We recommend using a trackable shipping service

• We are not responsible for lost return shipments

7. Late or Missing Refunds

If you have not received your refund:

1. Check your bank account again

2. Contact your credit card company

3. Contact your bank

If the issue persists, please contact us at whiskandwander7@gmail.com.