Welcome to the FAQ section of Whisk and Wander.
If you don’t find your answer below, feel free to contact us at whiskandwander7@gmail.com.

1. How long does shipping take?

Orders are typically processed within 1–3 business days.
Estimated delivery time within the United States is 5–10 business days, depending on your location.

Tracking information will be emailed once your order ships.

2. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.
You can track your order anytime using our Track Order page.

3. Do you offer free shipping?

We may offer free shipping on select promotions or minimum order amounts.
Shipping fees (if applicable) will be calculated at checkout.

4. What is your return policy?

We offer a 30-day return policy for eligible unused items in original packaging.
For full details, please review our Returns & Refund Policy page.

5. What if I receive a damaged or incorrect item?

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
We will arrange a replacement or refund at no additional cost.

6. Can I cancel or change my order?

Orders can only be modified or canceled within 12 hours of placing them.
After processing begins, changes may not be possible.

7. Are your kitchen tools safe for food use?

Yes. Our products are selected to meet quality and safety standards suitable for everyday kitchen use.
Always follow the care instructions provided with each product.

8. Do you ship internationally?

Currently, we primarily serve customers within the United States.
For special shipping requests, please contact us before placing your order.

9. How can I contact customer support?

You can reach our support team at:
📧 whiskandwander7@gmail.com

We aim to respond within 24–48 business hours.